At a Glance
- Tasks: Lead a team to enhance customer support during financial challenges and optimise workforce planning.
- Company: Join BOQ Group, a leader in compassionate customer service.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a dynamic team focused on impactful customer outcomes.
- Why this job: Make a real difference in customers' lives while shaping workforce strategies.
- Qualifications: Experience in workforce management and strong analytical skills required.
The predicted salary is between 82800 - 101200 $ per year.
BOQ Group is seeking a Manager - Workforce Management & DAA Oversight to lead a team focused on customer assistance during financial difficulty.
The role ensures strategic workforce planning, forecasting, and operational oversight to deliver strong customer outcomes across multiple brands.
You will influence the organisation with data-driven insights to optimise resources, while maintaining regulatory compliance and compassionate support.
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Head of Workforce Management & DAA Oversight in Sydney employer: BOQ Group
At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to diversity create a supportive environment where employees can thrive both professionally and personally. Join us in making a meaningful impact in the financial services sector while enjoying a workplace that values your unique contributions and fosters a strong sense of community.
