Customer Relationship Specialist - Flexible Banking Career in Melbourne

Customer Relationship Specialist - Flexible Banking Career in Melbourne

Melbourne Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver exceptional customer service and explore financial needs with a proactive approach.
  • Company: Join BOQ Group, a leader in flexible banking solutions.
  • Benefits: Enjoy a supportive team environment and opportunities for career growth.
  • Other info: Collaborative team culture focused on personal development and success.
  • Why this job: Make a real difference in customers' lives while developing your banking skills.
  • Qualifications: Experience in retail banking and a strong attention to detail.

The predicted salary is between 58500 - 71500 $ per year.

BOQ Group is seeking a Customer Relationship Specialist to deliver outstanding customer service, explore customers' financial needs, and facilitate referrals to specialist teams.

The role emphasizes proactive lead management, loan maintenance support, and coaching Customer Service Officers within a collaborative team.

Experience in retail banking and consumer lending is advantageous, with a personalized, can-do approach to every customer interaction and strong attention to detail.

Customer Relationship Specialist - Flexible Banking Career in Melbourne employer: BOQ Group

At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to diversity create a supportive environment where employees can thrive both professionally and personally. Join us in making a meaningful impact in the financial services sector while enjoying a workplace that values your unique contributions and fosters a strong sense of community.

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Contact Details:

BOQ Group Recruitment Team

We think you need these skills to ace Customer Relationship Specialist - Flexible Banking Career in Melbourne

Customer Service
Financial Needs Assessment
Lead Management
Loan Maintenance Support
Coaching Skills
Retail Banking Experience
Consumer Lending Knowledge