BOQ Group is seeking an experienced Customer Experience Designer to shape future-state experiences across physical and digital channels. You will translate insights into clear experience direction, define problems, and lead end-to-end journeys that balance customer needs with business value.
You'll work with multidisciplinary teams, facilitate workshops, and communicate findings to senior leaders, helping priority decisions and investments. Strong facilitation and storytelling are essential.
Senior Customer Experience Designer & Strategist in Brisbane employer: BOQ Group
At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to diversity create a supportive environment where employees can thrive both professionally and personally. Join us in making a meaningful impact in the financial services sector while enjoying a workplace that values your unique contributions and fosters a strong sense of community.
