Banking Customer Service Pro in Brisbane

Banking Customer Service Pro in Brisbane

Brisbane Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Deliver exceptional customer service and assist with digital banking tools.
  • Company: Join BOQ Group, a leading bank with a focus on customer experience.
  • Benefits: Flexible hours, training opportunities, and a supportive team environment.
  • Other info: Great opportunity for career growth in the banking sector.
  • Why this job: Be the face of banking and help customers navigate their financial journeys.
  • Qualifications: No prior banking experience needed; just a passion for helping others.

The predicted salary is between 49500 - 60500 $ per year.

BOQ Group is seeking a Customer Service Officer to join our Brisbane team.

You will be the first point of contact in the branch, delivering outstanding service while helping customers explore their financial needs and using digital banking tools.

You will handle transactions, educate customers on digital solutions, and engage in needs-based conversations to uncover personal banking and lending opportunities.

Prior banking experience is welcome but not required.

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Banking Customer Service Pro in Brisbane employer: BOQ Group

At BOQ Group, we pride ourselves on being an exceptional employer that champions inclusivity and personal growth. Our flexible working arrangements, comprehensive benefits, and commitment to diversity create a supportive environment where employees can thrive both professionally and personally. Join us in making a meaningful impact in the financial services sector while enjoying a workplace that values your unique contributions and fosters a strong sense of community.

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Contact Details:

BOQ Group Recruitment Team

We think you need these skills to ace Banking Customer Service Pro in Brisbane

Customer Service Skills
Communication Skills
Digital Banking Knowledge
Transaction Handling
Needs-Based Selling
Financial Literacy
Problem-Solving Skills