Customer Service Team Member (Casual and Permanent Part-Time)
Work for the Sunshine Coast's #1 Butchery!
We are looking for enthusiastic and friendly Customer Service Assistants to join the growing Boococks Butchery team at our store in Stockland Birtinya.
About Boococks:
We are a retail butcher shop located in the Stockland Shopping Centre in Birtinya on the Sunshine Coast. Specialising in grass-fed, free-range, organic and ancestral meats, we pride ourselves on supplying the best quality and widest variety of products. We love our community; we are passionate about the industry and ensure that every customer who walks through our door, leaves with a smile. We strive to provide a consistently high standard of service, product and create a memorable and personalised experience for every customer.
The role includes, but is not limited to:
All aspects of customer service: greeting customers, driving sales, processing orders for customers, answering incoming calls to the shop etc.
Building a rapport with new and returning customers, ensuring a high standard of service.
Product knowledge to successfully promote company brand and products.
Cash-handling: cash and Eftpos sales.
Maintaining a clean and tidy shopfront (general cleaning of countertop, windows etc.).
Packaging and stock replenishment: trays and bags, dry stock on shelves.
Product handling: assisting with filling product trays for the window (i.e. sausages, minces, value-added).
Ad hoc duties: dishwashing, rubbish collection – general duties required in a retail butcher shop.
The ideal candidate will have:
Strong communication skills (confident, articulate, professional speaking abilities).
Excellent presentation and eloquence.
Availability across business hours (9am - 5pm) Monday to Friday and at least one weekend day.
Availability during busy periods (e.g. Christmas, school holidays).
A bubbly and bright personality.
A willingness to learn.
The ability to work in a fast-paced environment.
Australian working rights, with no restrictions.
What We're Offering:
Up to 35 hours per week (with applicable penalties for weekend shifts), based around your available days. Each shift can range from 4hrs – 9hrs.
A flexible roster.
A fun & friendly working environment.
Above award wage for the right candidate and a permanent position (if desired).
Generous staff discounts on products.
Uniforms provided.
This opportunity would suit someone who has a penchant for food and cooking, especially meat (because our customers do too).
We are a close-knit group. We work hard and like to have fun while doing so!
