At a Glance
- Tasks: Deliver top-notch customer service and manage transactions at our busy service station.
- Company: Join Bonney Energy, a community-focused company with a commitment to sustainability.
- Benefits: Competitive pay, training opportunities, and a supportive work environment.
- Other info: Flexible shifts available, including weekends, with great career growth potential.
- Why this job: Be the friendly face of our service station and make a difference in customer experiences.
- Qualifications: Experience in customer service, strong communication skills, and a positive attitude.
The predicted salary is between 14.4 - 17.6 $ per hour.
About the role
As a Customer Service Assistant at Bonney Energy, you will be responsible for the efficient and effective operation of the Ampol Warrnambool West service station. In this role, you will be the first point of contact for customers, providing excellent customer service and ensuring a smooth and streamlined experience. The Customer Service Assistant plays a vital role in supporting the overall operations of our retail business.
What you’ll be doing:
- Providing exceptional customer service by greeting and assisting customers in a friendly and professional manner.
- Accurately processing customer transactions, including cash handling, card payments, and refunds.
- Maintaining the cleanliness and organisation of the retail site.
- Restocking and replenishing retail products as required.
- Using food safety standards when preparing, cooking, displaying and disposing of hot/cold food.
- Adhering to all company policies, procedures, and safety standards.
- Assisting with inventory management and stock control.
- Responding to customer inquiries and addressing any concerns or issues.
- Collaborating with the wider retail team to ensure smooth operations.
What we’re looking for:
- Previous experience in a customer service or retail role, preferably in a similar environment.
- Strong communication and interpersonal skills, with the ability to provide excellent customer service.
- Attention to detail and the ability to work accurately and efficiently.
- Flexibility to work a range of shifts, including weekends and public holidays.
- A positive, friendly, and professional attitude.
- Good problem-solving and decision-making skills.
- The ability to work well in a team and collaborate with others.
What we offer:
At Bonney Energy, we are committed to providing a supportive and rewarding work environment for our employees. As a Customer Service Assistant, you will have the opportunity to develop your skills and progress your career within our growing organisation. We offer competitive remuneration, opportunities for training and development, and a range of employee benefits to support your wellbeing and work-life balance.
About us:
Bonney Energy is dedicated to providing exceptional customer service. With a strong presence in the Tasmanian market, we are committed to supporting the local community and promoting sustainable business practices. Join our team and be a part of our continued success!
Customer Service Assistant in Warrnambool employer: Bonney Energy
Bonney Energy is an excellent employer, offering a supportive and inclusive work culture that values the unique perspectives of every individual. With a strong local presence in Corio, employees benefit from job security and real opportunities for career advancement within the thriving fuel distribution industry. Join our dynamic team and enjoy the advantages of working with a reputable Australian-owned company that prioritises safety, compliance, and employee growth.
