Healthcare IT Service Desk Analyst

Healthcare IT Service Desk Analyst

Full-Time 62586 - 76494 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide IT support to healthcare staff and resolve incidents for essential systems.
  • Company: Mercy Health, a collaborative and impactful healthcare provider.
  • Benefits: Permanent full-time role with competitive salary and additional benefits.
  • Other info: Join a dynamic team in a rewarding healthcare environment.
  • Why this job: Make a real difference in healthcare by supporting clinicians and staff.
  • Qualifications: IT support skills and a passion for helping others.

The predicted salary is between 62586 - 76494 $ per year.

Mercy Health is seeking a Service Desk Analyst to join our Support Services team in the Richmond office.

You will apply IT support skills to help clinicians and staff, resolve incidents, and ensure reliable access to essential systems.

The role is permanent full-time, 38 hours per week, onsite at Richmond with a salary around $72k plus benefits.

A Police Check is required, and you’ll work in a collaborative healthcare environment.

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Healthcare IT Service Desk Analyst employer: Bon Secours Mercy Health

Mercy Health is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and the communities they serve. With a commitment to professional growth and development, staff have the opportunity to make a meaningful impact in the lives of Aboriginal and Torres Strait Islander families while working in a collaborative environment. Located at Mercy Hospital for Women in Heidelberg, employees benefit from a stable and secure workplace that values diversity and has been recognised as an Employer of Choice for Gender Equality.

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Contact Details:

Bon Secours Mercy Health Recruitment Team

We think you need these skills to ace Healthcare IT Service Desk Analyst

IT Support Skills
Incident Resolution
System Access Management
Collaboration
Communication Skills
Problem-Solving Skills
Customer Service Orientation