At a Glance
- Tasks: Coordinate care delivery and support programs for aged care clients.
- Company: Bolton Clarke, a leading not-for-profit aged care provider in Australia.
- Benefits: Flexible shifts, career growth, generous salary packaging, and health discounts.
- Other info: Join a supportive team in a beautiful Buderim location with excellent work/life balance.
- Why this job: Make a real difference in the lives of elderly clients while developing your career.
- Qualifications: Bachelor's degree in healthcare or related field; experience in care coordination preferred.
Bolton Clarke Residential Aged Care Opportunities – Sunshine Coast QLD
About the Role
As a Care Coordinator you will oversee the delivery and assessment of support programs, such as the Commonwealth Home Support Programme and Fee for Service, ensuring that care management effectively meets customer needs. You will manage a designated caseload, ensuring adherence to budgetary constraints and accurate record-keeping. You will also provide mentorship to staff and volunteers, facilitate effective workforce management, and drive performance improvement initiatives.
Responsibilities include:
- Coordinates the delivery, assessment, and ongoing review of low-level support programs including Commonwealth Home Support Programme and Fee for Service, ensuring effective care management and alignment with client needs.
- Champions a customer-centric care model that adapts to evolving customer expectations. Ensures the delivery of innovative and high-quality care to customers with complex needs.
- Maintains compliance with documentation and reporting standards, supports quality and audit processes, and provides practical assistance as required.
- Engages in continuous quality improvement efforts and professional development activities. Participates in project work, relationship building, and networking with local associations relevant to aged and disability care.
About You
To be successful in this role, our preferred candidate will have:
- Bachelor's Degree required; Nursing, Healthcare, Social Work is preferred. Any other related discipline or commensurate work experience considered.
- Minimal experience in healthcare or social services coordination is preferred.
- Certificate IV (or above) in Community Services is prescribed.
- Certified Case Manager (CCM) Certification is preferred.
- Strong knowledge of Quality Care Service Management, Clinical Practices and Standard, Legal & Regulatory Compliance, Community Funding Programs and Patient Case Management is preferred.
- Excellent communication, adaptive thinking, planning and prioritisation, and cross-functional team working skills.
About this location:
The Ormsby, a 136-bed residential aged care facility located in the beautiful Buderim. The Ormsby is close to shops, banks, schools and medical services, while still being a part of the welcoming, friendly Buderim village and only 15 minutes from the Sunshine Coast.
Why Work For Bolton Clarke:
- Excellent work/life balance with shifts that suit your personal needs
- A caring team environment with strong clinical and allied health support
- Career progression and development opportunities
- Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
- Private health insurance and gym discounts
- An Employee Assistance Program for staff and family
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status. Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
Care Coordinator in Sunshine Coast employer: Bolton Clarke Residential Aged Care Opportunities
Bolton Clarke is an exceptional employer, offering a supportive and caring work environment in the picturesque seaside location of Seabrook, Deception Bay. With a strong focus on work/life balance, generous salary packaging, and ample career progression opportunities, employees are empowered to thrive both personally and professionally. The commitment to diversity and a friendly community atmosphere makes Bolton Clarke a rewarding place to work for those passionate about providing high-quality aged care.
Contact Details:
Bolton Clarke Residential Aged Care Opportunities Recruitment Team
