Head of Client Experience & Wellness Operations in Maroochydore

Head of Client Experience & Wellness Operations in Maroochydore

Maroochydore Full-Time 72000 - 88000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead the Client Support team and enhance client service delivery.
  • Company: Join Body & Mind Online, a leader in wellness operations.
  • Benefits: Enjoy a hybrid work model and a supportive team environment.
  • Other info: Based in Brisbane with opportunities for professional growth.
  • Why this job: Make a real difference in client experiences and wellness journeys.
  • Qualifications: Proven experience in client services and strong leadership skills.

The predicted salary is between 72000 - 88000 $ per year.

Body & Mind Online is seeking an experienced Client Services Manager to lead our Client Support team.

This full-time, hybrid role focuses on guiding daily operations, improving service delivery and maintaining high standards of client care.

You will oversee onboarding through ongoing support, coordinate practitioner communications and ensure a seamless client experience across channels, including calls, emails and portals.

Based in Brisbane with our South Bank head office. #J-18808-Ljbffr

Head of Client Experience & Wellness Operations in Maroochydore employer: Body and Mind Online

At Body & Mind Online, we pride ourselves on being an exceptional employer that values the well-being of our team and clients alike. Our Brisbane-based head office fosters a collaborative and supportive work culture, offering ample opportunities for professional growth and development in the wellness sector. With a focus on employee wellness and a commitment to high standards of client care, we provide a rewarding environment where your contributions truly make a difference.

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Contact Details:

Body and Mind Online Recruitment Team

We think you need these skills to ace Head of Client Experience & Wellness Operations in Maroochydore

Client Services Management
Operational Leadership
Service Delivery Improvement
Client Care Standards
Onboarding Coordination
Communication Skills
Multi-channel Support