Barista/Bakery customer service assistant
We are seeking a Barista/Bakery customer service assistant to join the team at Boatshed Market in Cottesloe. This is a casual position offering flexible working arrangements to suit your lifestyle. As a Barista/Bakery customer service assistant, you will be the friendly face of our café and bakery operation, delivering exceptional customer service while preparing quality beverages and assisting with bakery offerings. This role is central to creating a welcoming atmosphere and ensuring our customers have a memorable experience at Boatshed Market, located in the heart of Cottesloe WA 6011.
What you'll be doing
Preparing and serving high-quality espresso-based coffees, teas and other hot and cold beverages
Operating espresso machines and other café equipment with care and proficiency
Providing knowledgeable recommendations to customers about our coffee, tea and bakery selections
Maintaining a clean and hygienic work environment in accordance with food safety standards
Processing customer orders and payments accurately using point-of-sale systems
Assisting with the display, handling and sale of fresh bakery items
Engaging with customers in a friendly and professional manner to build rapport and encourage repeat business
Restocking supplies and ensuring adequate stock levels throughout shifts
Supporting the broader team to maintain smooth operations during peak and quiet periods
What we’re looking for
Prior experience working in a café, restaurant or customer service environment is highly desirable
Barista experience or formal coffee-making qualifications are preferred
Strong communication and interpersonal skills with the ability to engage positively with diverse customers
Attention to detail and commitment to maintaining high standards of food safety and hygiene
Ability to work efficiently during busy periods whilst remaining calm and organised
A genuine passion for quality beverages and bakery products
Flexibility and reliability, with the ability to adapt to casual shift patterns
Basic numeracy skills and familiarity with point-of-sale systems or willingness to learn
Team-oriented approach with a willingness to support colleagues
What we offer
Boatshed Market offers a dynamic and friendly work environment where your contribution is valued. As a casual member of our team, you will enjoy flexible scheduling that works around your commitments. We provide a welcoming workplace culture, the opportunity to develop your barista and customer service skills, and a chance to be part of a vibrant community hub in Cottesloe. We are committed to supporting our team members and creating an inclusive workplace where everyone can thrive.
About us
Boatshed Market is a beloved destination in Cottesloe, bringing together quality food, beverages and community spirit. We pride ourselves on offering customers a warm, welcoming space to enjoy exceptional coffee, fresh bakery items and quality service. Our mission is to create memorable experiences for every visitor whilst supporting local producers and fostering a sense of community. We are dedicated to maintaining high standards in everything we do and to nurturing a workplace where our team feels valued and motivated.
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Barista/Bakery customer service assistant employer: Boatshed Market
Boatshed Market offers an exceptional work environment for culinary professionals in the picturesque Cottesloe, Western Australia. With a strong emphasis on teamwork and mentorship, we provide opportunities for personal and professional growth while maintaining high standards of culinary excellence. Join us to be part of a vibrant kitchen culture that values creativity, collaboration, and a commitment to quality.
