Bluestone Home Loans LLC in Australia seeks an External Dispute Resolution Manager to oversee disputes with external stakeholders, ensuring compliance with EDR rules and internal policies while protecting customer relationships.
The role involves conducting investigations, coordinating with operations, product, and servicing teams, delivering well-reasoned responses to EDR bodies, and driving continuous improvement in complaint handling.
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Senior External Dispute Resolution Lead in Sydney employer: Bluestone Home Loans LLC
Bluestone is an exceptional employer, offering a supportive and inclusive culture that prioritises employee growth and development. With a newly renovated office in the heart of Sydney CBD, employees enjoy a range of benefits including competitive salaries, team events, and an additional day off for birthdays, all while making a meaningful impact in the financial services sector. Join a collaborative team where your contributions are valued and you can thrive in your career.
