Bluestone is seeking an External Dispute Resolution Manager to oversee the resolution of disputes with external stakeholders and ensure regulatory compliance. You will lead investigations, coordinate with AFCA and other bodies, and drive process improvements to enhance customer satisfaction and organizational reputation.
Ideal candidates bring 7+ years in financial services, strong analytical and negotiation skills, and a track record in dispute resolution or complaints management.
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External Dispute Resolution Lead - Flexible Work in Sydney employer: Bluestone Home Loans LLC
Bluestone is an exceptional employer, offering a supportive and inclusive culture that prioritises employee growth and development. With a newly renovated office in the heart of Sydney CBD, employees enjoy a range of benefits including competitive salaries, team events, and an additional day off for birthdays, all while making a meaningful impact in the financial services sector. Join a collaborative team where your contributions are valued and you can thrive in your career.
