At a Glance
- Tasks: Support national sales teams and enhance customer experiences through coordination and problem-solving.
- Company: Join BlueScope, a leading Australian steel manufacturer with a global presence.
- Benefits: Enjoy work-life flexibility, career development, and a supportive team environment.
- Other info: Inclusive culture that values diversity and encourages innovation for a sustainable future.
- Why this job: Make a real impact while building relationships and developing your career in sales support.
- Qualifications: Experience in sales support or customer service, strong digital skills, and a proactive mindset.
The predicted salary is between 62100 - 75900 $ per year.
BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future.
The Opportunity
BlueScope Building Components is looking for a Sales Support Administrator to join the National Sales Team based in Minchinbury, NSW. This is a permanent full-time position, reporting to the Sales Effectiveness Lead, you will become a trusted partner to our National Sales, Innovation and Design Solutions teams. Supporting our key national accounts, you’ll work across sales, customer service, marketing and broader business functions, combining customer and account support with systems coordination, reporting and process improvement.
What Will You Do?
- Partner with National Account Managers and cross-functional teams to coordinate national account requirements and deliver customer commitments.
- Monitor customer orders, delivery performance and service requirements, proactively following through on issues and actions.
- Investigate and coordinate the resolution of customer claims, invoicing discrepancies and other account-related enquiries.
- Manage and maintain accurate information across CRM, ERP, e-commerce and customer portal systems.
- Prepare reports, presentations and supporting materials for sales teams, leadership and customer engagements.
- Identify opportunities to improve processes and ways of working, bringing forward practical solutions that support better customer and business outcomes.
More About You
You’re a proactive and highly organised professional who enjoys building relationships, solving problems and taking ownership. Comfortable working across different teams and systems, you’ll bring:
- Experience in sales support, customer service, account support, administration or a similar commercial environment.
- Strong digital and systems capability, with the confidence to navigate Microsoft Office, CRM, ERP and customer portal systems.
- Strong influencing and stakeholder engagement skills, with the ability to build credible and collaborative relationships.
- Commercial awareness and a customer-centric mindset, with a focus on delivering positive customer and business outcomes.
- Strong analytical thinking and problem-solving skills, with the initiative to identify issues and recommend practical solutions.
- Excellent organisation, attention to detail and prioritisation skills, combined with an adaptable and continuous improvement mindset.
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope gives you opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team.
- Learn and develop as you grow. With opportunities to build skills specific to your role and aspirations, our lifelong learning culture will support your future career pathways.
- Create innovative solutions. Seek better, smarter ways to solve problems, create sustainable solutions and make things happen.
- Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
- Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future.
At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We encourage Women and First Nations people to apply.
It’s an exciting time in our history as, together, we work towards Our Purpose: "We create and inspire smart solutions in steel, to strengthen communities for the future." Come and discover us at www.bluescope.com/auscareers.
Sales Support Administrator in Sydney employer: BlueScope
BlueScope is an exceptional employer that prioritises the safety, success, and well-being of its employees while fostering a culture of innovation and inclusivity. Located in Port Kembla, our Mechanical Maintenance Coordinator role offers unique opportunities for professional growth through lifelong learning and collaboration with a passionate team dedicated to delivering impactful solutions in steel. With a commitment to work-life flexibility and sustainability, BlueScope empowers its workforce to thrive in a supportive environment where every contribution matters.
