Senior Desktop and Systems Support Engineer - Mac and WindowsNew
Do you have a strong background in desktop support? Ready to hit the ground running? Join one of Australia'smost innovative organisations,and take ownership of hands-on L2/L3 IT support in a fast-paced, high-performing technology team.
This is an opportunity for a seasoned IT support professional who can solve complex problems, support senior stakeholders and keep the business running smoothly, acting as a tech lead and mentoring junior staff.
What you’ll be doing:
- Deliver level 3 support across a mixed Windows and macOS environment.
- Troubleshoot Google Workspace, Entra ID, Microsoft 365, Intune, Jamf and identity/access issues.
- Own escalations, prioritise competing demands and resolve issues independently.
- Provide hands-on device builds, troubleshooting and meeting room support.
- Support onsite events and executive stakeholders, delivering a first-class customer experience.
- Share knowledge and guide junior support team members.
What you’ll bring:
- Proven L2/L3 support experience in a corporate environment.
- Strong hands-on knowledge of Windows, macOS, Google Workspace, Entra ID, Intune and Jamf.
- Excellent troubleshooting skills and the confidence to take ownership.
- A customer-first mindset, strong communication skills and the ability to thrive in a fast-moving environment.
- A practical, proactive approach - comfortable rolling up your sleeves and getting things done.
This is a great opportunity to join a collaborative technology team where you will have real ownership, broad technical exposure and the chance to make an immediate impact.
The role is Sydney based.
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Senior Desktop and Systems Support Engineer - Mac and WindowsJust posted! in Sydney employer: Bluefin Resources
Join a leading financial services organisation in Sydney as an Analytics Manager, where you will play a pivotal role in shaping consumer lending risk management. Enjoy a flexible hybrid work environment, exclusive banking product discounts, and a strong commitment to your professional development with tailored learning pathways. This is an excellent opportunity to make a meaningful impact while balancing work and life in a supportive culture that values employee wellbeing.
