At a Glance
- Tasks: Provide technical support and troubleshoot IT issues for clients.
- Company: Join blueAPACHE, a rapidly growing Managed Service Provider in Australia.
- Benefits: Flexible work options, ongoing training, and competitive salary.
- Other info: Enjoy regular social events and opportunities for career growth.
- Why this job: Make a real difference while developing your tech skills in a supportive environment.
- Qualifications: Experience in desktop support, network troubleshooting, and strong communication skills.
The predicted salary is between 45000 - 55000 $ per year.
blue APACHE is an innovative and rapidly growing Managed Service Provider, providing IT and technology solutions to clients across various industries.
We are currently seeking a talented and dedicated Support Operations Engineer to join our team.
In this role, you will be responsible for providing technical support and troubleshooting assistance to clients, ensuring prompt resolution of their IT issues.
You will work closely with the Service Desk team, as well as other teams within the organization, to identify and address problems, elevate complex issues when necessary, and maintain a high level of customer satisfaction.
The ideal candidate has a strong technical background and excellent problem-solving skills.
You should have experience in desktop support, network troubleshooting, and knowledge of various operating systems and software applications.
Strong communication skills and the ability to work well in a team are also essential for success in this role.
- Previous experience in a similar role, providing IT support and troubleshooting.
- Strong knowledge of desktop support and software applications.
- Experience with network troubleshooting and basic understanding of LAN/WAN.
- Proficiency in operating systems such as Windows, mac OS, and Linux.
- Excellent problem-solving and communication skills.
- Ability to work well in a team and collaborate with different departments.
blue APACHE continues to grow alongside some of Australia's leading midmarket businesses, our valued clients.
We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients.
We recognise our people are our most significant differentiator.
- We offer options for you to interview virtually.
- blue APACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
- Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements.
- Regular social events and an awesome culture work with a team of experts in their field
- Ongoing training and development including paid certifications.
- Quality hardware and laptop provided.
- Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!
Please note, all offers of employment at blue APACHE are subject to Police Clearance Checks.
Support Operations Engineer in Sydney employer: blueAPACHE
At blueAPACHE, we are proud to be an award-winning Managed Service Provider with a vibrant culture and a commitment to employee and customer experience. Located in Sydney, our L2 Service Desk and Onsite Engineer role offers not only competitive benefits like health insurance discounts and ongoing training but also a supportive environment where you can grow your career while making a real difference. Join us for regular social events and a collaborative atmosphere that values your contributions and fosters professional development.
