Local Area Coordinator in Coffs Harbour

Blue Sky Community Services is seeking to employ a professional and values-aligned person to join our supportive and friendly team as a Local Area Coordinator based out of our Coffs Harbour office. This role is full time, 38 hours per week, and is offered on a fixed-term basis until 30 June 2027 with the possibility of extension beyond this date.

Blue Sky Community Services values diversity and encourages applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, people of all ages, and people who identify as LGBTQIA+. We welcome the skills, experiences and perspectives of all people to ensure our workforce is representative of the communities we work with and live in.

This position sits within Blue Sky’s Local Area Coordination Service funded by the National Disability Insurance Scheme (NDIS). The Local Area Coordinator:

• Supports eligible people with disability to access the NDIS and to implement their NDIS Plan.
• Assists NDIS participants, their families and carers to identify and pursue goals that enable participants to live a good life.
• Builds the capacity of participants, their families and carers to exercise choice and control, and to manage their NDIS Plan and lives as independently as possible.
• Builds the capacity of people with disability who are not eligible for the Scheme, their families, carers and broader circles of support to generate options and implement solutions, and to access other services and supports within the broader service system and community.
• Builds community capacity for greater inclusion of people with disability and creates and utilises beneficial linkages within the community to expand options and possibilities for people with disability.

The successful applicant for this position will have:

• Relevant qualifications, skills or lived/work experience transferable to delivering Local Area Coordination services to a high professional standard.
• Demonstrated understanding of the NDIS, including participant pathways, plan implementation, capacity building, and the broader service and community support systems.
• Ability to deliver supports that are person-centred, strengths-based, solutions-focused, culturally safe, and aligned with human rights and inclusion principles.
• Highly effective verbal and written communication skills, including the ability to build rapport, manage expectations, provide impartial information, and communicate with diverse stakeholders.
• Proven ability to build and maintain strong working relationships with participants, families, carers, community organisations, and other key stakeholders.
• Demonstrated ability to manage a high-volume workload, meet KPIs and timeframes, maintain accurate records, and use required technology systems confidently.
• Sound understanding of duty of care, privacy, WHS, child-safe standards, and professional boundaries, with consistent compliance across all work practices.
• Strong alignment with Blue Sky Community Services’ values, including a commitment to diversity, social inclusion, cultural competence, and continuous improvement.

Blue Sky Community Services is delivering the National Disability Insurance Scheme (NDIS) Local Area Coordination Service (LAC) in partnership with the National Disability Insurance Agency (NDIA). Our team provides Local Area Coordination services across the five Local Government Areas of Coffs Harbour, Bellingen, Nambucca Heads, Kempsey and Port Macquarie.

We are an inclusive employer. We believe that the makeup of our workplace should reflect the diversity of the communities we work within. We therefore strongly encourage people with diverse backgrounds and cultures, and people who have lived experience of disability, to apply to work with us.

The Recruitment Process:

• Stage One: Application Assessment Stage - All applications are assessed against the criteria. Applications that are not complete, or that do not satisfactorily address the criteria, will not be considered for interview. Shortlisted applicants will be asked to proceed to the interview stage of the recruitment process.
• Stage Two: Interview Stage - Applicants who are selected to progress to the interview stage will be contacted to arrange an interview date, time and location. At the interview, applicants will be asked questions to determine whether they are able to perform to a high standard within the role and to determine whether they are a good fit for the position, the organisation and our values.
• Stage Three: Further Information Gathering Stage - Following the interview, applicants may be asked to complete online psychometric testing to further determine suitability for the position. Following the interview, the organisation may contact the applicant’s referees to further determine suitability for the position. Applicants may also be requested to attend a second interview.
• Stage Four: Employment Stage - Successful applicants will be contacted by the organisation to discuss employment possibilities. Unsuccessful applicants will be advised via email. Unfortunately, due to the volume of people who apply for our positions and want to work with us, we are unable to provide individual feedback to our applicants.