This position is customer-facing and plays a key role in delivering a positive experience to every customer who walks through our doors. You will be serving customers at the front counter, handling garment intake and collection, processing transactions and managing orders, answering customer enquiries in person and by phone, and maintaining a clean and organised front-of-house area.
Key responsibilities
Serving customers at the front counter
Handling garment intake and collection
Processing transactions and managing orders
Answering customer enquiries in person and by phone
Maintaining a clean and organised front-of-house area
Assisting with general store duties as required
About you
A genuinely friendly and pleasant personality
Strong communication and interpersonal skills
A positive attitude and willingness to learn
Reliable, punctual, and well-presented
Ability to work independently and as part of a team
Previous customer service experience is an advantage
Full training provided
Supportive team environment
Casual hours. Mondays and Fridays - 15-20 hours
Opportunity to develop customer service and operational skills
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