Blue Light Card Pty is seeking an Operations Advisor to join its Customer Operations team in Sydney. You will respond to member queries across Zendesk and social channels, review membership applications, and ensure eligible essential workers gain frictionless access to the platform.
You'll spot patterns and issues, flag them to the right teams, and help maintain a fast, fair, and human experience for members. This six-month fixed-term contract offers hybrid working in Sydney.
Member Support & Operations Advisor — Hybrid, 24 Days Leave in Sydney employer: Blue Light Card Pty
At Blue Light Card, we pride ourselves on being an exceptional employer dedicated to supporting those who serve our communities. With a strong focus on employee well-being, we offer generous benefits such as 24 days of annual leave plus your birthday off, a health insurance contribution, and a personal development fund, all within a collaborative and purpose-driven work culture. As we continue to grow in Australia, this is a unique opportunity to contribute to a meaningful mission while enjoying a hybrid working model that promotes work-life balance.
