At a Glance
- Tasks: Own technical escalations, reproduce issues, and coordinate with teams to resolve problems.
- Company: Join Blink - The Employee App, a dynamic tech company in Sydney.
- Benefits: Hybrid work model, supportive team, and clear career growth opportunities.
- Other info: Work from the Sydney office at least 3 days a week.
- Why this job: Make a real impact by solving technical challenges and improving user experience.
- Qualifications: Strong debugging skills, SQL knowledge, and excellent communication.
The predicted salary is between 90000 - 110000 $ per year.
Blink - The Employee App in Sydney seeks a Product Support Specialist to join the hybrid team.
You own technical escalations, reproduce issues, use APIs and back-end tooling, and coordinate with Support and Engineering to resolve problems efficiently.
You’ll build tooling, write runbooks, and help ensure issues don’t recur.
The role requires strong debugging, SQL, and customer-focused communication. Work from the Sydney office at least 3 days a week, with a supportive team and clear growth
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Senior Technical Escalation Engineer – Hybrid Sydney employer: Blink - The Employee App
At Blink, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Sydney that fosters collaboration and innovation. Our supportive culture encourages knowledge sharing and personal growth, while our competitive salary, generous leave, and private healthcare stipend ensure that our employees feel valued and empowered to make a meaningful impact in the mobile enterprise space.
