At a Glance
- Tasks: Become the go-to expert for product support and enhance customer experience.
- Company: Join Blink - The Employee App, a leader in innovative workplace solutions.
- Benefits: Enjoy a hybrid work setup, competitive pay, and opportunities for growth.
- Other info: Collaborative environment with a focus on continuous improvement and innovation.
- Why this job: Make a real difference by improving user experience and driving impactful solutions.
- Qualifications: Strong communication skills and a passion for customer support.
The predicted salary is between 62100 - 75900 $ per year.
Blink - The Employee App in Sydney is hiring a Product Support role to elevate customer experience.
You will become the internal and customer-facing expert, collaborate with Product Managers, and drive high-quality resolutions while expanding self-help resources.
You will work from the Sydney office at least 3 days a week in a hybrid setup, supporting both end users and internal teams, and helping prioritise improvements to reduce tickets and improve UX.
Hybrid Sydney Product Support Specialist – Elevate CX employer: Blink - The Employee App
At Blink, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment in Sydney that fosters collaboration and innovation. Our supportive culture encourages knowledge sharing and personal growth, while our competitive salary, generous leave, and private healthcare stipend ensure that our employees feel valued and empowered to make a meaningful impact in the mobile enterprise space.
