At a Glance
- Tasks: Support customers with tech queries and enhance their experience using innovative tools.
- Company: Join Blink, a leading Employee Experience Platform in Sydney.
- Benefits: Enjoy hybrid work, competitive pay, and opportunities for growth.
- Other info: Dynamic role with a focus on automation and continuous improvement.
- Why this job: Be part of a team that values customer delight and tech innovation.
- Qualifications: Strong communication skills and a passion for tech support.
The predicted salary is between 108000 - 132000 $ per year.
Blink - Employee Experience Platform is hiring for a Product Support Specialist to elevate our customer-centric support function from our Sydney office on a hybrid basis.
You will own product- and tech-related queries, escalate where needed, and partner with Product and Engineering to continuously improve the support experience.
You will help customers and internal teams, contribute to knowledge bases, and drive automation through self‑service tools and AI-assisted workflows.
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Product Support Specialist in Sydney employer: Blink - Employee Experience Platform
At Blink, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values collaboration and innovation. Located in the heart of Sydney, our hybrid work model allows for flexibility while fostering a strong sense of community among team members. With competitive salaries, generous leave, and ample opportunities for professional growth, we empower our employees to thrive both personally and professionally in a meaningful and impactful environment.
Contact Details:
Blink - Employee Experience Platform Recruitment Team
