Blackwoods in Newcastle NSW is seeking a Customer Care Consultant to join our team on a permanent full-time basis. You will deliver friendly service via phone and email, resolve inquiries promptly, and identify upsell opportunities while maintaining customer satisfaction.
The role emphasizes a proactive, solutions-focused approach and strong communication skills. Ideal candidates will have experience in a high-volume environment and a customer-first mindset.
Newcastle Customer Care Pro — Perks & Growth employer: Blackwoods
At Blackwoods, we pride ourselves on being an excellent employer by fostering a collaborative and inclusive work culture that empowers our employees to thrive. As an Inventory Solutions Specialist at our Regency Park site, you'll enjoy the autonomy to manage your priorities while receiving support for your professional growth through tailored training and development opportunities. With a strong focus on building relationships and delivering exceptional customer service, you'll be part of a dynamic team that values diversity and encourages innovative solutions.
