Are you passionate about community engagement, stakeholder relationships, and clear, impactful communication?
We're seeking an experienced Program Engagement Officer to support the delivery of a major, long-term infrastructure investment program across North Queensland. This role sits within a dedicated Communications and Stakeholder Management team and plays a key part in ensuring projects are delivered with strong community understanding, trust, and support.
You'll work closely with program managers and project teams, providing high-quality communication, stakeholder liaison, and community engagement support across a diverse portfolio of projects.
What You'll Be Doing
- Research and analyse information to prepare high-quality written content, including briefing notes and stakeholder correspondence.
- Develop and implement community engagement plans, including key messages, targeted engagement approaches, and supporting materials.
- Prepare a wide range of communication materials, such as media responses, media releases, ministerial and executive briefings, newsletters, flyers, and display materials.
- Respond to media enquiries and draft clear, accurate media statements.
- Build and maintain strong relationships with external stakeholders, community representatives, and internal teams.
- Provide communication and engagement advice that supports positive community outcomes and protects organisational reputation.
- Ensure confidentiality, accuracy, and compliance with records management and governance standards.
What You'll Bring
- Exceptional written and verbal communication skills, with the ability to tailor messaging for diverse audiences.
- Proven experience in stakeholder engagement, community consultation, or communications, ideally within large programs or complex environments.
- Strong relationship-building skills and a collaborative approach to delivering customer-focused outcomes.
- Sound understanding of community engagement best practice and relationship management.
- Experience preparing briefing notes, executive correspondence, and ministerial-style content.
- Ability to manage sensitive issues, reputation, and stakeholder expectations with professionalism and integrity.
- A proactive mindset, with the ability to think strategically, embrace new ideas, and make well-considered decisions.
- Strong respect for governance, policy, and ethical standards.
Why This Role?
- 12-month contract with a strong likelihood of extension
- Townsville-based role supporting impactful regional projects
- Opportunity to work on high-profile programs that make a real difference to local communities
- Collaborative team environment with exposure to senior stakeholders and decision-makers
To apply please send your resume or contact Nat on 0430 292 875 or
Program Engagement Officer in Townsville employer: BLACKROC Recruitment
Join a dynamic Queensland Government team in the heart of Brisbane CBD, where you will play a crucial role in promoting transparency and accountability through your expertise in Right to Information. Enjoy the benefits of a hybrid working model, allowing for flexibility with up to three days of work from home each week, while also having access to professional development opportunities that foster your growth in the public sector. With a commitment to supporting employees and a collaborative work culture, this position offers a meaningful chance to make a difference in the community.
