Blackhawk Network is seeking an APAC Customer Experience & Support Lead to manage day-to-day customer service operations and drive initiatives across APAC and globally. You will partner with BHN teams, vendors and stakeholders to ensure consistent, high-quality service along multiple channels.
The role emphasizes ownership, continuous improvement, and balancing customer, partner satisfaction and costs, with occasional international travel to meet objectives.
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APAC Customer Experience Lead — Support & CX Excellence in Melbourne employer: Blackhawk Network
At Blackhawk Network, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our commitment to employee growth is evident through tailored development opportunities and the chance to collaborate with diverse teams across the APAC region. With a focus on innovation and strategic alignment, we offer a rewarding environment where your contributions directly impact our success.
