Our client, a leading Food and Beverage Systems Supplier are currently seeking a Field Service Technician. This role offers long-term career growth, and the opportunity to join a market leading business within Sydney, Australia.
This role is central to delivering high-quality aftersales service and technical support. You will support customers throughout the entire lifecycle of their equipment including maintenance, troubleshooting and complex overhaul of machinery.
Key Responsibilities
- Carry out scheduled preventive maintenance and respond promptly to emergency service requests to maintain optimal system performance.
- Deliver high-quality, professional service while ensuring clear and effective communication with customers.
- Diagnose, troubleshoot, and repair equipment both on-site and through remote support.
- Provide technical assistance for mechanical and electrical systems.
- Conduct root cause analysis and implement effective corrective actions to prevent recurrence.
- Deliver basic operator training on equipment use and preventive maintenance best practices.
- Collaborate with internal teams (Sales, Spare Parts, and Projects) by providing technical expertise and service-related insights.
About You
- Mechanical trade qualified
- Experience working within food, liquid or beverage manufacturing
- Strong mechanical troubleshooting capabilities
- Knowledge of applicable industry standards and regulatory requirements
- High level of customer focus, professionalism, and strong work ethic
- Valid driver’s license with willingness and ability to travel interstate
What’s on Offer?
A fantastic opportunity to be part of an organisation who are an industry leader, work within a positive workplace culture and has a strong focus on people development.
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Field Service Technician in Sydney employer: Blackbook Executive Pty
Join a well-established Australian Food Manufacturing business that values quality and strong partnerships, offering a collaborative team environment where your contributions as a Sales Manager will have a genuine impact on category performance. With opportunities for professional growth and a stable market position, you'll thrive in a fast-paced setting while building meaningful relationships across various channels. Enjoy the benefits of working in a respected company that prioritises employee development and fosters a culture of agility and innovation.
