A leading recruitment agency is seeking an experienced Service Delivery Manager to oversee customer service contracts. This role requires a minimum of 7 years' experience in IT support management, along with excellent communication skills and ITIL certification. The position also involves building client relationships, financial responsibilities, and ensuring excellent service delivery. Candidates should be organized and capable of leading teams while managing processes to enhance customer satisfaction. Relocation support is provided for this full-time position.
Senior Service Delivery Manager - IT MSP (Malta Relocation) employer: Black Pen Recruitment
Our client is an exceptional employer, offering a dynamic work culture in Silema, Malta, where innovation meets collaboration. With a strong focus on employee growth, they provide extensive training, mobility opportunities, and a supportive onboarding process for relocators, ensuring that every team member can thrive both personally and professionally. The competitive salary package, combined with comprehensive benefits including private insurance and career development certifications, makes this an attractive opportunity for those looking to make a meaningful impact in the tech industry.
