At a Glance
- Tasks: Welcome visitors, manage phone enquiries, and support our Psychology Clinic.
- Company: Join Black Dog Institute, a leader in mental health research in Australia.
- Benefits: Earn $49.24 per hour plus superannuation with flexible casual hours.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a difference in mental health while gaining valuable experience.
- Qualifications: Previous reception or admin experience preferred; strong communication skills essential.
The predicted salary is between 49.24 - 49.24 $ per hour.
About Us
Located on the lands of the Bidiagal Clan of the Dharawal Nation (Randwick, NSW), Black Dog Institute is the only Medical Research Institute in Australia to investigate mental health across the lifespan. Our aim is to create a mentally healthier world for everyone. For the past 20 years, we have been at the forefront of mental health research. Leveraging our own research, we have developed an image and workplace that is reflective of our values and mission. Our work is used to drive evidence-informed change across the mental health sector, setting the foundation for a brighter and healthier future for all.
The Role
Black Dog Institute is seeking a friendly, organised and professional Casual Receptionist to provide front-of-house support for our Reception and Psychology Clinic during planned leave periods. This is an excellent opportunity for someone with previous reception or administrative experience who enjoys working in a fast-paced, people-focused environment.
Coverage Periods:
- 16 November – 11 December
- 4 January – 15 January
Approximately 20 hours per week
Minimum shift: 3 hours
Maximum shift: 7 hours
On-site role based in Randwick, NSW
Hourly Rate: $49.24 per hour + superannuation
Casual employment
Key Responsibilities:
- Managing front reception and welcoming visitors
- Answering and directing phone enquiries
- Monitoring and responding to emails
- Managing appointments and reception administration
- Providing general administrative support to the Psychology Clinic and broader team
- Maintaining a professional, organised and confidential client experience
About You:
- Previous reception, customer service or administrative experience preferred
- Strong verbal and written communication skills
- Excellent organisational skills and attention to detail
- Professional, approachable and customer-focused manner
- Comfortable managing multiple priorities in a busy environment
- Ability to maintain confidentiality and professionalism at all times
Eligibility:
- Australian work rights required
- Working Holiday Visa holders welcomed
Inclusion at BDI:
We are committed to fostering an inclusive and accessible recruitment experience where all candidates can fully participate in the process. We warmly encourage applications from First Nations peoples, culturally and racially diverse communities, LGBTQIA+ individuals, people with disabilities, and others from underrepresented backgrounds. We recognise that not everyone has had equal access to opportunities, and valuable skills and perspectives can be gained through diverse life experiences. If this role excites you but you don’t meet every listed requirement, we still encourage you to apply as your lived experience and insights are important to us.
Accessibility:
If you have accessibility requirements or require information in an alternative format, please email ***************@blackdog.org.au or phone 02 9382 4***.
Privacy:
We respect your privacy and confidentiality. We only provide information to other staff where it is needed to arrange workplace adjustments. Commencement of employment with the Institute is subject to the completion of relevant pre-employment checks, including reference checks, a National Criminal History Check, and other role-specific requirements. These checks are conducted in line with the Institute’s commitment to providing a safe, respectful and inclusive environment for all employees, and check outcomes are reviewed and applied fairly and in accordance with the inherent requirements of the role.
Receptionist in Sydney employer: Black Dog Institute
At Black Dog Institute, we pride ourselves on being an exceptional employer dedicated to mental health innovation and research. Located in Randwick, our family-first culture prioritises employee wellbeing with flexible work arrangements, generous leave benefits, and a pet-friendly environment. We offer meaningful growth opportunities in a mission-driven setting, empowering you to make a tangible impact on mental health services across Australia.
