- Location: Sydney, NSW(on-site, within the CBD)
- Rate: starts at $33.85 per hour (adult rate), with rates varying based on the role and event requirements.
Who We Are
At Black Diamond Agency, we bring brands & events to life! We activate real conversations between brands and their customers through events, promotions, expos, and retail pop-ups.
We work with some super cool clients like Paramount Pictures, Mad Mex, Westfield and heaps more. Check us out on Insta to see what kind of work you could be doing! @bd_agency
Where You Might Work
Beaches and Parks
Expo halls, Trade shows and Function halls
Corporate offices
Different events have different locations! The Ideal Candidate
- Naturally outgoing, friendly and energetic people with a positive and can-do attitude!
- Confident communicators with strong English skills who can follow guidelines and procedures with ease.
- Individuals who enjoy looking polished and professional.
- Team players who are equally comfortable working independently.
- Dependable, reliable and committed staff who show up for the shifts they accept.
- Must be reasonably fit — you'll be on your feet, moving around and having fun!
No previous Brand Ambassador or Event staff experience required! Why You'll Love Working for Black Diamond Agency
- Choose where you work – only work in locations you like!
- Choose when you work – only work shifts that suit your schedule!
- Great pay – better pay than most casual gigs, and way more fun!
- Never bored – you get to work with a variety of brands and clients, making each shift a fresh and exciting adventure!
- Awesome Internal Team – our friendly and supportive team is always ready to answer your questions and guide you through every shift!
Plus, as part of the Black Diamond Agency family:
- We pay above award rates (fortnightly, with super on top)
- We pay higher rates for certain qualifications & skill sets
- We have 4 hour shift minimums & pay travel if it's over a certain distance from the CBD
- If we reduce your hours or cancel a shift within 24 hours, we'll pay you the shift in full!
- You'll score awesome discounts at 100+ major retailers (Lorna Jane, BWS, JB Hi-Fi + more!)
- We train you properly and set you up for success
- We genuinely value all of our staff and treat you like family!
Key ResponsibilitiesAs a Casual Brand Ambassador and Event Staff, your tasks may include:
- Representing a variety of brands, products, and services with enthusiasm and professionalism
- Distributing promotional materials, samples, and giveaways to engage potential customers
- Delivering exceptional customer service, building rapport and generating leads
- Supporting in event operations, including food & beverage service, guest registration, event hosting, and ticketing
- Working as part of concerts, festivals, and merchandise teams
- Assisting with event setup, pack-down, and general on-site logistics
- Bringing events to life by performing as a mascot or fun costume characters (if you're up for it!)
- Providing reliable business support tailored to our clients' needs
- Creating memorable experiences by bringing positive energy and great vibes to every event!
Different roles, tasks and responsibilities every shift! Skill & ExperienceRole Requirements (non-negotiable):
- MUST have experience in any client- or customer-facing/service role (e.g. retail, hospitality, or similar industries).
- MUST meet at least ONE of the following criteria:
- holds a current WWCC (employee-type) or RSA Certificate.
- previous experience in Sales/Lead Generation within a KPI-driven environment.
- previous experience as a Mascot, Costume Character or Promotional Character at events, activations, or similar engagements.
Bonus Skills/Experiences/Qualifications (great to have, NOT required)
- Proven experience in leading and managing a team
- Has a valid Driver's Licence and access to a car
