Head of Medical Support & Patient Experience in Sydney

Head of Medical Support & Patient Experience in Sydney

Sydney Full-Time On-site
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Eucalyptus, part of Hims & Hers, is hiring to lead its Australian Medical Support team in Sydney. You will champion patient relationships, drive operational efficiency, and align with Manila teams while leveraging automation and AI to deliver safe, fast, and meaningful patient outcomes at scale.

You will lead a world-class patient care operation, embedding empathy, building scalable processes, and using data to forecast demand and improve the patient journey across clinics and geographies.

Head of Medical Support & Patient Experience in Sydney employer: black.ai

Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the future of healthcare. With a focus on employee growth, we offer ample opportunities for professional development in a fast-paced SaaS environment, alongside competitive benefits that support work-life balance. Join us in our mission to enhance human care through cutting-edge technology, all while working in a dynamic team that values your expertise and creativity.

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Contact Details:

black.ai Recruitment Team