At a Glance
- Tasks: Lead strategic relationships with hospital networks and drive customer success initiatives.
- Company: Heidi, a rapidly growing B2B SaaS platform in healthcare.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Join a high-performing team and contribute to scalable programs in a dynamic environment.
- Why this job: Shape the future of healthcare by enhancing customer experiences and driving growth.
- Qualifications: Proven experience in customer success and strong executive communication skills.
The predicted salary is between 49500 - 60500 $ per year.
Heidi seeks an enterprise customer success leader to own the strategic relationship with hospital networks and health systems.
You will drive retention, expansion, and pilot-to-Scale motions across a rapidly growing B2B Saa S platform in healthcare.
You'll build scalable CS programs, lead a high‐performing team, and partner with Sales and Product to ensure seamless onboarding and ongoing value delivery.
Strong executive communication is essential.
VP of Enterprise Customer Success & Growth in Melbourne employer: black.ai
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the future of healthcare. With a focus on employee growth, we offer ample opportunities for professional development in a fast-paced SaaS environment, alongside competitive benefits that support work-life balance. Join us in our mission to enhance human care through cutting-edge technology, all while working in a dynamic team that values your expertise and creativity.
