Black.ai in Melbourne is seeking a customer success-focused specialist to lead enterprise implementations and drive rapid adoption of our health-tech platform. You'll train clinicians and stakeholders, translate product capabilities into clinical workflows, and partner with sales and success teams to manage complex accounts.
In this role you'll own multi‐project implementations, build executive relationships, and design tailored training programs to unlock early value while shaping the product
Enterprise Implementation Lead - Remote-Friendly SaaS in Melbourne employer: black.ai
Heidi is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact the future of healthcare. With a focus on employee growth, we offer ample opportunities for professional development in a fast-paced SaaS environment, alongside competitive benefits that support work-life balance. Join us in our mission to enhance human care through cutting-edge technology, all while working in a dynamic team that values your expertise and creativity.