Store Manager - Audio Visual Hire & Sales
BJ’s Sound & Lighting is Brisbane’s leading professional audio visual hire and production company. For more than 40 years, we’ve built a reputation around the latest entertainment technology, quality equipment and strong customer service.
We continue to grow strongly, supporting everyone from local parties and community events through to leading organisations and venues including Westfield, Home of the Arts (HOTA), Sanctuary Cove International Boat Show, and the Gold Coast Exhibition Centre.
We’re looking for a hands‑on Store Manager to lead our Gold Coast branch. This role is focused on running the branch day to day, leading the team, delivering a great customer experience, and keeping operations organised and moving. You’ll be well supported by our General Manager and production branch in Brisbane.
Lead our Gold Coast branch
BJ’s Sound & Lighting is Brisbane’s leading professional audio visual hire and production company. For more than 40 years, we’ve built a reputation around the latest entertainment technology, quality equipment and strong customer service.
We continue to grow strongly, supporting everyone from local parties and community events through to leading organisations and venues including Westfield, Home of the Arts (HOTA), Sanctuary Cove International Boat Show, and the Gold Coast Exhibition Centre.
We’re looking for a hands‑on Store Manager to lead our Gold Coast branch. This role is focused on running the branch day to day, leading the team, delivering a great customer experience, and keeping operations organised and moving. You’ll be well supported by our General Manager and production branch in Brisbane.
What you’ll be responsible for
Customer experience and sales
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Deliver excellent customer service in store, over the phone, and via email
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Prepare hire and sales quotations and handling point of sales
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Support customers with practical product and system advice
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Build strong customer relationships and follow through on enquiries
Team leadership and branch operations
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Lead and support the Gold Coast team day to day
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Coordinate staff workflows, rostering, and branch priorities
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Maintain high standards across branch presentation and operations
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Help keep the branch organised, efficient, and customer focused
Hire, warehouse and logistics coordination
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Coordinate equipment preparation, dispatch, returns, and storage
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Oversee warehouse organisation and stock movement
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Support equipment maintenance and readiness
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Assist with deliveries and event support when required
What we’re looking for
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Proven experience leading a team and organising a warehouse
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Strong customer service and communication skills in retail or hire
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Comfortable in a practical, hands on role that includes safely loading, unloading, and preparing AV equipment
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Experience with professional audio, lighting, DJ, or AV equipment, or technology industries
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Available 9:00am to 5:30pm Monday to Friday and Saturday 9:00am to 3pm as rostered
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A valid manual drivers license
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Work out of our Gold Coast branch in Ashmore
Why Join BJ’s?
BJ’s has been part of Queensland’s entertainment and events industry for more than 40 years. We’re known for wow factor and reliable service from local events through to major productions.
You get to:
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Work with leading AV and entertainment technology
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Join a growing business with an excellent industry reputation
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Be part of a supportive team environment
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Store Manager - Audio Visual Hire & Sales employer: BJ's Sound & Lighting
BJ’s Sound & Lighting is an exceptional employer, offering a dynamic work environment in the heart of Ashmore on the Gold Coast. With over 40 years in the industry, we pride ourselves on our strong team culture, commitment to employee growth, and opportunities to work with cutting-edge audio visual technology. Join us to be part of a supportive team that values customer service and innovation, while enjoying flexible working arrangements and the chance to engage with a diverse range of events.
