Overview
Kickstart your career in insurance with BizCover!
No degree? No certifications? No worries. We're always on the lookout for good people. Whether you've recently finished high school (HSC), are studying at TAFE, completing a vocational course or a degree, or just considering a change in your career direction — we want to hear from you. We're looking for enthusiastic, customer-focused individuals to join our team as Customer Service Agents (Call Centre). If you've got great communication skills, a positive attitude, and a genuine desire to help people, we'll teach you the rest.
BizCover who?
At BizCover, we support small businesses by making insurance simple and hassle-free. You'll be the first point of contact for our customers, helping them understand their options and ensuring they have a great experience from start to finish.
About the role:
- Respond to customer inquiries via email, phone, and chat.
- Work closely with customers to understand their needs and provide tailored solutions.
- Troubleshoot technical issues to help customers make the most of our platform.
- Keep up to date with insurance industry knowledge to provide the best possible recommendations.
- Maintain accurate records of customer interactions and provide feedback to management.
- Follow up with customers to ensure their issues have been resolved.
Why BizCover?
We pride ourselves on a diverse workforce — welcoming people from all walks of life. We believe this is what builds a creative and fun workplace.
We're always on the lookout for people who are:
- Customer Fanatics — A person who always delivers a first-class customer experience
- Drumbeaters — A person who enthusiastically celebrates and supports their teammates and the business
- Finishers — A person you can trust to get it done
- Advancer — A person who always wants to do better
Note: This role is only open to candidates with full Australian working rights. Unfortunately, we are unable to consider applicants on student or temporary work visas.
Expression of Interest- Customer Care in Sydney employer: BizCover
BizCover for Brokers is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With a 100% remote opportunity for those based in Melbourne or Brisbane, and a supportive environment that celebrates diversity, employees enjoy exciting learning opportunities, quarterly recognition awards, and a rewarding Employee Incentive Program. Join us to be part of a growing company where your contributions are valued and you can make a meaningful impact in the insurance industry.
