Business Development Representative

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by notable investors including Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang.

As a Business Development Representative, you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. You will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well-researched, qualified meetings for our Account Executive team.

You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities into upper sales positions.

Responsibilities:

• Create a lasting and positive first impression of Birdeye for our prospects
• Become an expert at articulating our value proposition
• Create successful cold calling and email campaigns targeting new prospects
• Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
• Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Identifying champions and key stakeholders within target accounts
• Meet all key performance metrics and goals on a weekly and monthly basis

Requirements:

• Based in Sydney
• At least 1 year of B2B work experience, with a track record of achieving sales quotas
• Strong communication skills via phone and email
• Proven, creative problem-solving approach and strong analytical skills
• Ability to communicate and persuade decision-makers at all organizational levels
• Strong work ethic and eagerness to learn and make new connections with prospects
• Effective presentation and negotiation skills
• Proficiency with Salesforce or other CRM software is a plus

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We embrace a culture of action and accountability, where every person is empowered to make an impact.