Regional Customer Service & QA Manager – Cleaning Services in Rockhampton

Regional Customer Service & QA Manager – Cleaning Services in Rockhampton

Rockhampton Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to ensure top-notch customer service and quality control across multiple sites.
  • Company: Join Biniris, a leader in cleaning services with a focus on excellence.
  • Benefits: Competitive salary, training opportunities, and a supportive work environment.
  • Other info: Opportunity for travel within beautiful Queensland regions.
  • Why this job: Make a difference in the community while developing your leadership skills.
  • Qualifications: Experience in customer service management and strong organisational skills.

The predicted salary is between 58500 - 71500 $ per year.

Biniris is seeking an experienced Customer Service Manager to lead the Rockhampton team and oversee quality control across sites in Western Central Queensland, working from the Rockhampton office. The role reports to the Regional Manager Central Queensland and involves staff training, contract management, and service level planning.

Responsibilities include:

  • Site quality control
  • Budgeting
  • Reporting
  • Health and safety compliance
  • Some travel within the Rockhampton Region, Mackay

Regional Customer Service & QA Manager – Cleaning Services in Rockhampton employer: Biniris

Biniris offers a stable and supportive work environment, focusing on professional growth and development. Employees benefit from a strong emphasis on training and quality control, ensuring they are well-equipped to succeed in their roles. The company's commitment to sustainability and partnership with clients fosters a collaborative culture.

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Contact Details:

Biniris Recruitment Team

We think you need these skills to ace Regional Customer Service & QA Manager – Cleaning Services in Rockhampton

Customer Service Management
Quality Control
Staff Training
Contract Management
Service Level Planning
Budgeting
Reporting