Customer Service & Quality Manager – Facilities (Rockhampton)

Customer Service & Quality Manager – Facilities (Rockhampton)

Rockhampton Full-Time 58500 - 71500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to ensure top-notch customer service and quality control across key sites.
  • Company: Join Biniris, a dynamic company focused on excellence in facilities management.
  • Benefits: Competitive salary, travel opportunities, and professional development.
  • Other info: Exciting role with travel across beautiful Queensland regions.
  • Why this job: Make a real difference in customer satisfaction while growing your career.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 58500 - 71500 $ per year.

Biniris is seeking an enthusiastic Customer Service Manager to lead our team in Rockhampton and Western Central Queensland, with responsibility for quality control on key sites from our Rockhampton office. The role reports to the Regional Manager Central Queensland and involves travel across the Rockhampton region, Mackay and Emerald on a regular basis.

You will manage training, contract performance, planning service levels, budgeting and reporting, and identify new business opportunities while.

Customer Service & Quality Manager – Facilities (Rockhampton) employer: Biniris

Biniris offers a stable and supportive work environment, focusing on professional growth and development. Employees benefit from a strong emphasis on training and quality control, ensuring they are well-equipped to succeed in their roles. The company's commitment to sustainability and partnership with clients fosters a collaborative culture.

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Contact Details:

Biniris Recruitment Team

We think you need these skills to ace Customer Service & Quality Manager – Facilities (Rockhampton)

Customer Service Management
Quality Control
Training Management
Contract Performance Management
Service Level Planning
Budgeting
Reporting