At a Glance
- Tasks: Supervise food and beverage service, ensuring cleanliness and guest satisfaction.
- Company: BIG4 Gold Coast Holiday Park, known for exceptional guest experiences.
- Benefits: Competitive pay, fun work environment, and opportunities for growth.
- Other info: Join a vibrant team dedicated to making every stay magical.
- Why this job: Lead a team and create memorable moments for guests every day.
- Qualifications: Experience in hospitality, customer service skills, and teamwork.
The predicted salary is between 14.4 - 17.6 $ per hour.
This role is responsible for performing and supervising duties pertaining to the preparation and sale of Food & Beverage from the Café and Function / Activities Centre. An essential responsibility of this role includes ensuring cleanliness, tidiness and personal hygiene standards. Attend to all guests needs within the F&B outlets and surrounding areas. This is a leadership role within the Park and as such, you are required to set the example to those working around you.
Key responsibilities
- Provide excellent service consistent with the Park's standard operating procedures
- Greet all guests upon arrival, offer assistance and deliver consistent guest service, exceed guest expectations and provide all other supporting services
- Sound knowledge of Big 4 Gold Coast Holiday Park facilities and services to answer guest inquiries
- Responsible Service of Alcohol
- Assist in the rostering of staff in line with the F&B budget
- Be actively involved in the stock ordering process in line with par levels / occupancy levels
- Ensure Daily Checklists have been signed off and adhered to
- Complying with OH&S as well as identifying matters relating to OH&S
- Maintaining quality control of product
- Maintaining cost control of product
About you
- Competent use of the POS cash register, accurate cashing up & money handling
- Efficient use of the Espresso Machine - Preparing & Serving a wide range of Hot Beverages
- Preparation of Cocktails
- Preparation of Milkshakes / Juices / Frappes & Smoothies
- Customer driven with a primary focus to improving the Guest Experience
- Ability to work cooperatively and communicate effectively with guests and fellow staff
- Exercise a duty of care to ensure actions don't negatively impact the health and/or safety of guests, others or self in the workplace
About us
BIG4 Gold Coast Holiday Park is a premium holiday park dedicated to providing exceptional experiences filled with fun, friendship and memorable moments. As a multi-faceted business, we operate a diverse range of complementary accommodation and services, each contributing to the overall guest experience. Our aim is to be an exemplary provider of accommodation options that appeal to a broad range of guests, including holidaymakers, families, couples, business travellers and groups, offering a variety of accommodation options, from quality roofed accommodation to powered and unpowered sites, ensuring guests can choose an experience that best suits their individual needs. Above all, our focus is on providing a safe, welcoming and outstanding personal holiday experience for every guest, creating 'Magic in Every Stay.'
Food and Beverage Supervisor in Gold Coast employer: Big4 Holiday Parks
BIG4 Adventure Whitsunday Resort is an exceptional employer that values its team members by fostering a supportive and dynamic work culture. With flexible evening shifts, employees enjoy a balanced lifestyle while engaging with guests in a beautiful resort setting, offering opportunities for personal growth and skill development in hospitality. The unique location provides a stunning backdrop for work, making it not just a job, but a rewarding experience in the heart of the Whitsundays.
