At a Glance
- Tasks: Support customers and sales teams with orders, inquiries, and administrative tasks.
- Company: Join Big River Group, a leading name in timber and building supplies.
- Benefits: Competitive salary, bonuses, ongoing training, and career development opportunities.
- Other info: Enjoy free parking and access to an Employee Assistance Program.
- Why this job: Be part of a supportive team and grow your career in a dynamic industry.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail.
The predicted salary is between 56700 - 69300 $ per year.
Big River Group is a publicly listed company with over 120 years of experience in the timber and building supplies industry.
We are a leading manufacturer and distributor of premium building products including plywood, hardwood flooring, formply and steel formwork, with operations across Australia and New Zealand.
The Opportunity
We are seeking a motivated Internal Sales professional to join our team at Big River Group – Hume.
This role plays a critical part in delivering exceptional customer service and providing seamless sales and administrative support to customers across the region.
Your Role
As an Internal Sales, you will play a key role in supporting customers and the external sales team by:
- Processing inbound sales orders via phone, email and over the counter
- Assisting Account Managers with order entry, customer follow-up and coordination
- Responding to customer enquiries with timely and accurate information
- Maintaining sales and customer records within company systems
- Preparing reports, quotes and updating customer databases
- Coordinating warranty claims and liaising with internal teams
- Supporting showroom displays, brochures and sales materials as required
- What You'll Need
To be successful in this role, you will bring
- Previous experience in internal sales, administration or customer service
- Strong communication and problem-solving skills
- High attention to detail and accuracy
- Excellent organisational and time management capability
- Ability to manage competing priorities and meet deadlines
- A collaborative team-focused approach, with the ability to work independently
- Proficiency in Microsoft Office, particularly Word and Excel
- Knowledge of the timber or building products industry (advantageous)
- Understanding of WHS practices (valued)
- What You'll Receive
- Competitive salary with incentive and bonus potential
- Ongoing training and career development opportunities
- Career pathways across BRG's national and international operations
- Free on-site parking
- Access to the Employee Assistance Program (EAP)
- A supportive team environment within a growing, market-leading business
- Interested? Our Commitment to Diversity and Inclusion
At Big River Group, we value equality, inclusion and diversity.
We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free from discrimination.
Recruitment decisions are based on competence, performance, merit and business needs.
Internal Sales - Hume in Canberra employer: Big River Group
At Big River Group, we pride ourselves on being an exceptional employer, offering a supportive team environment in Dandenong South where your contributions truly matter. With over 120 years of industry experience, we provide ongoing training and career development opportunities, ensuring that our employees can grow alongside our market-leading business. Enjoy competitive salaries, incentive potential, and the benefits of working within a diverse and inclusive workplace that values equality and collaboration.
