At a Glance
- Tasks: Resolve escalated IT issues and improve processes across various business units.
- Company: Freightways, a leading logistics company in Sydney.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and career advancement.
- Why this job: Join a dynamic team and make a real difference in IT support and automation.
- Qualifications: Experience in service desk roles and strong problem-solving skills.
The predicted salary is between 63000 - 77000 $ per year.
Freightways is seeking an experienced Service Desk professional to resolve escalated issues and drive improvements across multiple business units in Sydney.
You will own incidents, coordinate with infrastructure specialists and provide both remote and on-site support.
You will work across endpoints, applications and identity services, developing reliable recovery scripts and documentation while guiding colleagues through technical challenges.
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