Big Ass Fans is seeking a friendly and dedicated Customer Experience team member based in Brisbane. This full-time role focuses on delivering exceptional service to customers, helping them maximise our innovative products from the Eagle Farm/Brisbane office.
You will handle inbound calls and emails, troubleshoot issues, manage warranty requests, and maintain detailed records. A positive attitude, strong communication, and data-entry accuracy are essential for success in this role.
Customer Experience Specialist - Hybrid & Growth in Brisbane employer: Big Ass Fans
At Big A** Fans, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture in our Brisbane office. With a strong focus on employee growth, we provide clear career pathways, engaging team events, and the flexibility of hybrid work arrangements, ensuring that every team member feels valued and supported while enjoying their journey with us.
