Indigenous Outreach Worker

Indigenous Outreach Worker

Full-Time 56700 - 69300 $ / year (est.) On-site
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At a Glance

  • Tasks: Support Aboriginal and Torres Strait Islander people in accessing healthcare services and improving health outcomes.
  • Company: Join Bidgerdii Community Health Service, a leader in Aboriginal community-controlled health.
  • Benefits: Generous salary packaging, flexible hours, and career development opportunities.
  • Other info: Indigenous Identified Position; applicants must be of Aboriginal and/or Torres Strait Islander descent.
  • Why this job: Make a real difference in your community while working in a supportive environment.
  • Qualifications: Passion for health, strong communication skills, and knowledge of local communities.

The predicted salary is between 56700 - 69300 $ per year.

Bidgerdii Community Health Service is an Aboriginal and Torres Strait Islander community-controlled primary health care service that has proudly supported communities across Central Queensland for almost 30 years. We provide comprehensive primary health and wellbeing services to Aboriginal and Torres Strait Islander peoples throughout Blackwater, Rockhampton, and surrounding regions. At Bidgerdii, we are committed to delivering culturally safe, community-focused care that improves health outcomes and strengthens connections between individuals, families, and services.

We are seeking a passionate, motivated, and community-focused Indigenous Outreach Worker to join our Integrated Team Care (ITC) / Allied Health Services Team based in Rockhampton. This rewarding role supports Aboriginal and Torres Strait Islander people living with chronic and complex health conditions to access coordinated, culturally safe healthcare services and improve their overall health and wellbeing.

Key responsibilities include:

  • Assist with the coordination of care, supporting Aboriginal and Torres Strait Islander clients to access appropriate health and wellbeing services.
  • Provide support for clients with chronic disease and complex care needs.
  • Assist clients to access specialist appointments, allied health services, transport and other health-related supports.
  • Support clients to attend annual health assessments, care plans and regular review appointments.
  • Advocate for clients and assist them in navigating the healthcare system.
  • Develop strong relationships with community stakeholders, health providers and partner organisations.
  • Promote the Closing the Gap (CTG) and Integrated Team Care (ITC) programs throughout the community.
  • Identify barriers impacting health outcomes and support clients to access appropriate services.
  • Maintain accurate records and client documentation while ensuring privacy and confidentiality.
  • Contribute to continuous quality improvement activities and program development.
  • Participate in community engagement activities, health promotion events and stakeholder meetings.

This is an Indigenous Identified Position. Applicants must be of Aboriginal and/or Torres Strait Islander descent pursuant to Section 14(d) of the Anti-Discrimination Act.

About You: You are passionate about improving health outcomes for Aboriginal and Torres Strait Islander peoples and have the ability to build strong, respectful relationships across community and health sectors. To be successful in this role, you will have:

  • Qualification in Health, Community Services, Social Work, Nursing or a related discipline, or willing to obtain.
  • Knowledge of the local Aboriginal and Torres Strait Islander communities.
  • Demonstrated understanding of Aboriginal and Torres Strait Islander health issues and the social determinants of health.
  • Experience working within a health, community services, social services or care coordination environment.
  • Strong communication and interpersonal skills.
  • Ability to build effective relationships with clients, communities and stakeholders.
  • Excellent organisational and time management skills.
  • Experience using electronic client management systems and maintaining accurate records.
  • Commitment to confidentiality, professionalism and cultural safety.

Current requirements include:

  • Current QLD C Class Driver Licence.
  • Current CPR and First Aid Certificate.
  • Current Blue Card (or willingness to obtain prior to commencement).
  • Satisfactory Police Check.
  • Ability to meet vaccination requirements including: Measles, Mumps, Rubella, Pertussis (Whooping Cough).

At Bidgerdii, we value our people and offer a supportive and flexible work environment with opportunities for growth and development. Benefits include:

  • Generous salary packaging options.
  • 12% employer superannuation contribution.
  • 17.5% leave loading.
  • Flexible Monday to Friday work hours (8:00am – 5:00pm).
  • Supportive team culture.
  • Career progression and professional development opportunities.
  • Modern technology and innovative workplace practices.

Bidgerdii is committed to equal employment opportunities and creating a diverse, inclusive, and culturally safe workplace.

Indigenous Outreach Worker employer: Bidgerdii Community Health Service

Bidgerdii Community Health Services is an exceptional employer, offering Registered Nurses the chance to engage in meaningful work that directly impacts the health outcomes of Aboriginal and Torres Strait Islander communities. With a strong focus on work-life balance, supportive team culture, and opportunities for professional growth, employees can thrive in a fulfilling environment while enjoying benefits such as salary packaging and generous leave provisions. Located in Rockhampton, this role allows nurses to contribute to vital health programs while fostering community connections and promoting preventative health.

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Contact Details:

Bidgerdii Community Health Service Recruitment Team

We think you need these skills to ace Indigenous Outreach Worker

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Organizational Skills
Teamwork
Flexibility