At a Glance
- Tasks: Lead customer service functions and manage a team to enhance customer experience.
- Company: Bibendum Wine Co., a vibrant wine company in Melbourne.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborate with various departments to achieve commercial goals.
- Why this job: Join a passionate team and shape the future of customer service in the wine industry.
- Qualifications: Experience in customer service management and strong leadership skills.
The predicted salary is between 63000 - 77000 $ per year.
Bibendum Wine Co. in Melbourne seeks a proactive Customer Service Manager to lead our customer service functions, oversee order processing, payments, credits, and customer account administration.
Based in Abbotsford, the role collaborates with Sales, Logistics, Finance and Marketing to meet service standards and commercial goals.
You will manage a team, optimize the Service Hub platform, coordinate with courier and storage providers, and contribute to a service-focused wine culture.
Wine Industry Customer Experience Manager in Melbourne employer: Bibendum Wine
Bibendum Wine offers a dynamic work environment where employees can thrive in a service-focused culture. The company encourages collaboration across various departments, providing opportunities for professional growth and development. Employees benefit from a supportive team atmosphere and the chance to optimize customer service processes.
