At a Glance
- Tasks: Solve complex technical problems and maintain our cloud-native platform for sports clients.
- Company: Join Beyond Sports, a dynamic team passionate about sports tech.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a global team delivering innovative solutions to millions of fans.
- Why this job: Make a real impact in the sports industry while enhancing user experiences.
- Qualifications: Experience with distributed systems, SQL, AWS, and strong communication skills.
The predicted salary is between 121500 - 148500 $ per year.
Location: Melbourne, Australia
Working Arrangement: Hybrid
If you’re someone who loves solving complex technical problems, thrives in a fast-paced environment, and is passionate about delivering reliable, scalable digital experiences — especially in the world of sport — this could be the perfect opportunity for you.
What Your Day Will Look Like
As a Support Engineer at Beyond Sports, you'll play a key role in keeping our systems stable, efficient, and user-focused. Each day, you'll work closely with engineers and product teams to identify, troubleshoot, and resolve issues across our backend infrastructure and third-party integrations.
You’ll be hands-on with our cloud-native platform - investigating production issues, writing scripts to validate integrations, and carrying out preventative maintenance to avoid future incidents. Whether you're deep-diving into a root cause analysis or responding quickly to a customer query, you’ll be helping us maintain the reliability and performance that our sports clients and fans around the world count on.
You’ll also bring your experience and analytical mindset to suggest and implement improvements - not just patch fixes, but long-term solutions that strengthen the platform.
What We Value
At Beyond Sports, we’re all about high performance - in our products and our people. Our team thrives on ownership, collaboration, and delivering great results without a lot of hand-holding. As a specialist in this role, you’ll need to be self-driven, technically sharp, and comfortable dealing with varying levels of ambiguity - from tightly scoped tasks to open-ended briefs. While this role is based remotely, it’s important that your working hours align with the Australia/APAC region.
Tech Stack And Skill Requirements
- Solid experience operating distributed systems at scale
- Strong communicator — able to work across teams and with clients
- Good working knowledge of SQL and databases
- Infrastructure experience with AWS, Kubernetes, and Terraform
- Familiarity with CI/CD workflows, DNS, and Infrastructure as Code
- Observability tools like Prometheus and Grafana
- Programming experience with an object-oriented language (preferably Java)
- Analytical, quality-focused, and comfortable with independent problem-solving
- Experience balancing speed and stability in fast-paced environments
Ready to Make an Impact?
If you’re someone who thrives on solving real-world technical challenges and you want to be part of a global sports tech team delivering experiences to millions of fans, we’d love to hear from you. At Beyond Sports, you won’t just be supporting our platform - you’ll be helping shape the future of how fans engage with the sports they love.
Support Engineer in Melbourne employer: Beyond Sports
At Beyond Sports, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Located in Melbourne, our hybrid working arrangement allows for flexibility while you engage with cutting-edge technology in the sports industry. We offer ample opportunities for professional growth, encouraging our team members to take ownership of their projects and contribute to innovative solutions that enhance the digital experiences of sports fans worldwide.
