At a Glance
- Tasks: Be the friendly first point of contact for new clients and provide essential screening services.
- Company: Join Better Place Australia, a supportive organisation focused on community welfare.
- Benefits: Enjoy a competitive salary, flexible work hours, and opportunities for professional growth.
- Other info: Work with a passionate team dedicated to helping others and enhancing community services.
- Why this job: Make a real difference in families' lives while developing your skills in a rewarding environment.
- Qualifications: Certificate IV or Diploma in Welfare/Community Services and strong computer skills required.
The predicted salary is between 56250 - 68750 $ per year.
Better Place Australia is seeking an Intake Officer to act as the first point of contact for new clients, providing screening services, information and advice largely by telephone. The role focuses on families and related services, requiring effective communication and robust data gathering to determine access to services.
Ideal candidates will have:
- A Certificate IV or Diploma in Welfare/Community Services
- Strong computer literacy
- Comfort using Penelope, a case management system
Client Intake & Assessment Specialist employer: Better Place Australia
Better Place Australia offers a supportive work environment focused on family support services, providing employees with opportunities to engage with clients in meaningful ways. The company values strong communication and interpersonal skills, fostering professional growth through training and development in welfare and community services. Employees can expect to work collaboratively within a dedicated team that prioritizes client care and service excellence.
