Family Health Care Mackay Ooralea has an exciting opportunity for an outstanding Medical Receptionist to join our exceptional team on a Full Time basis.
This is an exciting opportunity to work in a collaborative healthcare environment focused on delivering high-quality patient care. If you're enthusiastic, professional, and committed to making a positive difference in the community, we'd love to hear from you.
Daily tasks and responsibilities will include:
- Excellent customer service – you will be the first point of contact for our patients, in person and on the phone.
- Maintaining confidentiality while managing patient records.
- Processing payments, Medicare and third-party claims and reconciliations
- General administration and daily office duties
- Duties as required by Doctors and the Practice Manager
To be successful in this role, you will have:
- Experience as a Medical Receptionist or similar role is preferred but not required
- Ability to work under pressure, multi-task, and prioritise
- Excellent communication skills (written and verbal)
- Professional, friendly, confident, and courteous manner
- High level of computer literacy
- Strong organisational and problem-solving skills
- Ability to work in a diverse team and independently
- Available Monday to Friday (our clinic is open between 8am-5pm)
- GP experience and experience with Best Practice software will be preferred but is not mandatory
What we can offer you:
- Access to our Employee Assistance Program for you and your direct family
- Capacity to develop/expand your skill base within your areas of interest
- Fun and friendly supportive team environment
- Flexibility and a great range of hours available for motivated individuals
We look forward to welcoming a like-minded Medical Receptionist to our team.
Medical Receptionist employer: Better Medical
At Family Health Care Ooralea, we prioritise your well-being and professional satisfaction, offering a refreshing alternative to the traditional hospital environment. Enjoy a supportive team culture where your contributions are valued, alongside opportunities for continuous learning and growth in a modern clinic setting. With no night shifts and a focus on work-life balance, you can truly love your nursing career again while making a meaningful impact on your patients' lives.
