Campaspe Family Practice is seeking a Medical Receptionist to join our busy team on a Casual basis.
The successful candidate will hit the ground running and be highly motivated with a sound background in customer service. Proficient computer skills are essential with a knowledge of medical software including Best Practice desirable.
Daily tasks and responsibilities will include:
- Excellent customer service – you will be the first point of contact for our patients, in person and on the phone
- Maintaining confidentiality while managing patient records
- Processing payments, Medicare and third-party claims and reconciliations
- Effective management of patient appointment types
- General administration and daily office duties
- Duties as required by Doctors and the Practice Manager
To be successful in this role, you will have:
- Good availability across Monday to Saturday, with the ability to work rotating Saturdays as required
- Professional, friendly, confident, and courteous manner
- High work ethic and reliability
- Ability to work under pressure, multi-task, and prioritise
- Excellent communication skills – written and verbal
- Strong organisational and problem-solving skills
- Ability to work in a diverse team and independently
- High level attention to detail
- Enthusiasm, willingness, and ability to learn and retain information
We are located in the heart of Kyneton within the Macedon Ranges, we are a busy practice and pride ourselves on offering our patients a range of specialised services close to home.
We look forward to welcoming a like‐minded medical receptionist to our team.
Medical Receptionist in Kyneton employer: Better Medical
At Family Health Care Ooralea, we prioritise your well-being and professional satisfaction, offering a refreshing alternative to the traditional hospital environment. Enjoy a supportive team culture where your contributions are valued, alongside opportunities for continuous learning and growth in a modern clinic setting. With no night shifts and a focus on work-life balance, you can truly love your nursing career again while making a meaningful impact on your patients' lives.