Best Practice Software in Bundaberg, Queensland is seeking a Technical Support Specialist to provide Tier 2-3 application support across our product suite. You will troubleshoot network environments (TCP/IP, DNS, DHCP, VLANs, VPN, routing and switching) and work with stakeholders to drive continuous improvement and high customer satisfaction.
You will mentor the Tier 1 team, assist in pre-release testing, participate in incident management, and maintain a professional, customer-focused service
Technical Support Specialist — Flexible Hours & Growth in Bundaberg employer: Best Practice Software
At Best Practice Software, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, innovation, and inclusivity. Located in Bundaberg or Brisbane, Queensland, we offer flexible work arrangements, market-leading benefits, and abundant opportunities for professional growth within the Health IT sector. Join our dynamic team and contribute to meaningful projects that support healthcare professionals across Australasia while enjoying a supportive environment that values your unique contributions.
