At a Glance
- Tasks: Manage front desk operations and provide exceptional patient service in a modern clinic.
- Company: Join a supportive team at a leading ophthalmology clinic on the Sunshine Coast.
- Benefits: Full-time hours, Monday to Friday, with a friendly work environment.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be the first point of contact for patients and make a difference in their eye care journey.
- Qualifications: Experience in medical administration, excellent communication, and customer service skills required.
The predicted salary is between 20.7 - 25.3 $ per hour.
Through growth we are looking to add to our reception team. Come and work within our supportive team in a modern, purpose-built ophthalmology clinic on the Sunshine Coast, offering comprehensive eye care with full diagnostic capabilities.
About the role
The Medical Receptionist is a full-time role, Monday to Friday, working within a supportive team in a modern, purpose-built ophthalmology clinic on the Sunshine Coast, offering comprehensive eye care with full diagnostic capabilities. You will be the first point of contact for patients, representing the practice with professionalism and warmth.
Key responsibilities
- Oversee front desk operations and keep reception running smoothly day to day
- Be the first point of contact for patients, representing the practice with professionalism and warmth
- Manage incoming calls and patient enquiries with confidence and empathy
- Coordinate patient bookings, scheduling and follow-ups
- Manage billing, payments and Medicare claims efficiently and accurately
- Maintain accurate patient records, including scanning and filing
- Provide administrative support to practitioners and the clinical team
About you
- Proven experience in medical administration or specialist reception (ophthalmology preferred)
- Excellent communication, problem-solving and customer service skills
- Highly organised and diligent, with the ability to manage competing priorities in a fast-paced environment
- Adaptable and flexible, comfortable working autonomously as well as in a team
- Calm under pressure, well-presented and patient-focused
- Strong computer literacy and the ability to pick up new systems quickly
Experienced Medical Receptionist in Caloundra employer: Best Practice Eyecare
Join our dynamic team at a modern ophthalmology clinic on the beautiful Sunshine Coast, where we prioritise a supportive work culture and employee growth. As an Experienced Medical Receptionist, you'll enjoy a fulfilling role with opportunities for professional development while contributing to comprehensive eye care in a state-of-the-art facility. We value our staff and offer a collaborative environment that fosters both personal and career advancement.
