Best Life Care Services is seeking a compassionate and dedicated Support Worker to join our team in Hervey Bay, Queensland. This is a casual position offering flexibility whilst making a meaningful difference in the lives of people we support. As a Support Worker, you will play a vital role in delivering person-centred care and assistance to individuals with aged and disability support needs, helping them maintain their independence, dignity and quality of life.
What you'll be doing
- Providing personalised support and assistance with daily living activities including personal hygiene, grooming, dressing and meal preparation
- Assisting clients with mobility and safe handling practices in accordance with established protocols
- Supporting clients' social participation, community engagement and recreational activities
- Maintaining clear and accurate documentation of support provided and client wellbeing observations
- Communicating effectively with clients, families, colleagues and management regarding support needs and progress
- Responding with sensitivity and professionalism to clients' individual preferences, cultural needs and communication styles
- Assisting with light household tasks and maintaining a safe, clean living environment
- Supporting clients to maintain their medication routines and appointments as directed
- Reporting any concerns or changes in client health, behaviour or wellbeing to management promptly
- Adhering to all health and safety policies, procedures and legislative requirements
What we're looking for
- A genuine passion for supporting vulnerable people and delivering compassionate care
- Excellent communication skills and the ability to build positive relationships with clients, families and team members
- Physical capability to assist with personal care and mobility support safely
- Reliability, punctuality and professional conduct at all times
- The ability to work independently whilst also being a collaborative team member
- Patience, empathy and a non-judgmental approach to diverse client needs
- Strong organisational skills and the ability to manage multiple tasks effectively
- Current First Aid and CPR certification or willingness to obtain it
- A current Working with Children Check and willingness to obtain other required clearances (disability worker clearance, police check)
- Relevant qualifications such as a Certificate III or IV in Aged Care, Disability Support or Community Services are highly valued
- Experience in aged care, disability support, or similar service delivery environments is preferred
What we offer
- Flexible casual work arrangements suited to your lifestyle and availability
- Ongoing training and professional development opportunities to enhance your skills
- A supportive team environment with access to experienced mentors and supervisors
- Competitive remuneration rates for casual positions
- Workplace policies that prioritise health, safety and worker wellbeing
- The opportunity to make a genuine, positive impact on vulnerable people's lives
- A values-driven organisational culture focused on person-centred care and dignity
About us
Best Life Care Services is a dedicated community services organisation committed to providing high-quality disability support across Queensland. We believe that every individual deserves to live with dignity, independence and choice. Our mission is to empower vulnerable people through person-centered support that respects their rights, values and aspirations. We foster a workplace culture built on compassion, integrity and excellence, where our team members are valued and supported. With a reputation for delivering excellent care outcomes, we are proud to make a real difference in our local communities.
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