At a Glance
- Tasks: Lead a team to enhance customer service and streamline operations in luxury furniture.
- Company: Fast-growing luxury interiors business with a focus on exceptional customer experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Collaborate with logistics and suppliers to deliver excellence across Australia.
- Why this job: Join a passionate team and shape the future of luxury customer experiences.
- Qualifications: Experience in customer service and operations management is essential.
The predicted salary is between 49500 - 60500 $ per year.
Bespoke Careers is recruiting for an experienced Operations & Customer Experience Manager to lead the customer service function for a fast-growing luxury interiors business.
You will manage a small team, oversee issues from purchase through delivery and post-purchase support.
Based across Australia, the role partners with logistics, suppliers and showrooms to drive service excellence, optimize processes and deliver an exceptional customer journey.
Customer Experience & Operations Leader — Luxury Furniture employer: Bespoke Careers
Bespoke Careers is an exceptional employer, offering a dynamic work environment in Melbourne that fosters creativity and collaboration. With a strong emphasis on professional development, employees are encouraged to grow their skills while working on impactful projects that shape the future of higher education. The studio's commitment to innovative and sustainable design ensures that team members are not only contributing to meaningful work but also enjoying a supportive culture that values their contributions.
